Microsoft Dynamics 365 is a new Cloud powered consolidated platform that combines ERP, CRM and various Add-on Functionalities into fully integrated Business Solution. On the Technology side, it combines the PowerApps, Flow and Power BI. It is intended to maximize flexibility and extensibility by bringing various features of Finance, Operations, Retail, Sales, Marketing, Customer Service, Field Service, Project Service Automation (PSA) and Talent under one Cloud Platform.

Our Services for Microsoft Dynamics 365

KARYA Technologies with its strong background in Microsoft Dynamics & Azure Platforms, has been an early mover into the space of Dynamics 365. In a short span, we have quickly mastered the Cloud Platform along with its rich functionalities and are currently helping numerous Clients migrate and leverage on the Dynamics 365 Platform offerings.

Advisory & Consulting

Advisory & Consulting

We evaluate the fit of the Dynamics 365 Platform for our Clients and advise them on the best Migration approach.

  • Fit Gap Analysis
  • Migration Planning
  • Transformative Technology Adoption
  • License & Subscription Advisory
  • Best Practices, Standards & Methodologies

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Solutions Delivery

Solutions Delivery

KARYA's significant level of experience in a short span helps our Clients migrate to Dynamics 365 seamlessly and leverage fully on the Technical and Functional features.

  • End-to-End Migration to Dynamics 365 on Cloud
  • Reusable Migration Accelerators for Dynamics AX & CRM
  • Customizations, Integrations & BI Enhancements
  • New Features Implementation
  • Training

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Fully Managed Services

Fully Managed Services

We offer Fully Managed Services for Dynamics 365 Ecosystem ensuring High Availability, High Performance & Longevity of your application

  • 24Ă—7 Production Support
  • Bug Fixes & Failure Recovery
  • Security / Access Support
  • Liaison with Microsoft (Support)
  • Cloud Environment Support

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Our Competencies in Microsoft Dynamics 365

Finance & Operations

  • Financial Management
  • Purchasing & Manufacturing
  • Inventory Management
  • Supply Chain & Sales
  • Project Management
  • Reporting & Analytics
  • Global Features

Customer Service Management

  • Case & Interaction Management
  • Incident Routing & Queuing
  • Knowledge Based Management
  • Integrated Communications
  • Mobile Access
  • Self-service & Communities
  • Service Reporting, Intelligence & Analytics

Talent

  • Attract
  • Onboard
  • Engage
  • Learn
  • Optimize
  • Talent Reporting, Intelligence & Analytics

Sales

  • Lead Tracking
  • Sales Process Flows
  • Opportunity Management
  • Account & Contact Management
  • Activity & Relationship Management
  • Competitors
  • Project Quotes
  • Sales Literature
  • Outlook Integration
  • Embedded Collaboration
  • Integrated Communications
  • Sales Reporting, Intelligence & Analytics

Field Service

  • Service Agreements
  • Asset Management
  • Work Orders
  • Scheduling & Dispatch
  • Preventive Maintenance
  • Customer Billing
  • Integrated Communications
  • Contract management
  • Inventory management
  • Mobile Apps
  • Service Reporting, Intelligence & Analytics

Project Service Automation (PSA)

  • Opportunity Tracking
  • Project Sales Cycle
  • Project & Contract Set-up
  • Project Budgets
  • Resource Planning & Scheduling
  • Time and expenses
  • Client Billing
  • Project Dashboards & Analytics
  • Mobile Apps
  • Project Reporting, Intelligence & Analytics

Retail

  • Unified Commerce
  • Store Management
  • Merchandising
  • Operations
  • Retail Reporting, Intelligence & Analytics

Marketing

  • Marketing Lists
  • Competitors Analysis
  • Campaign Management
  • Customer Response Tracking
  • Campaign Reports, Intelligence & Analytics

Customer Insights

  • Data Organization
  • Visualization
  • Reporting, Intelligence & Analytics

Technical Competency

  • X++, SQL Server, MSBI
  • PowerApps, Power Flow & Power BI
  • Azure
  • .NET, MVC & Visual Studio

Why KARYA Technologies for Microsoft Dynamics 365?

Experience & Expertise

We have a proven Record of Excellence in Implementations / Upgrades, Ongoing Customizations, Integrations and Production Support of Microsoft Dynamics Products. We have also mastered the Dynamics 365 Product within a short span.

Transformative Technology

When it comes to New Technologies like Cloud and Advanced Analytics, we always stay ahead of the curve and pass on the benefits of our Learning and Experience to our esteemed Clients.

24*7 Production Support

We provide 24*7 Operational, Maintenance and Production Support for our Clients’ Microsoft Dynamics 365 Environments.